We strive for the highest level of customer satisfaction and will respond as quickly as possible to all concerns
For any concerns regarding delivery, product or service quality or any other concern regarding your purchase please contact us via the contact us page. We will respond within 2 business days to resolve your inquiry.
If you do not recognise a transaction or believe you are a victim of unauthorised use of your card please contact ot assurance team via Transaction Enquiry Please note that in most cases we can resolve issues faster that your bank, please contact us first so we may resolve your concern in the shortest possible time.
Should you not be satisfied with the response, please go to the management escalation page
This Terms & Conditions was last updated on November, 2024.